Data Breach News

Hacker Release 1M Customer Records From Ticketmaster Data Breach

This move appears to be an attempt to pressure Ticketmaster into meeting their demands, underlining the severity of the breach and its potential repercussions.

by Ashish Khaitan June 21st, 2024

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The Ticketmaster data breach update is distressing as the threat actors have now released records of 1 million customers for free. The Ticketmaster data leak, earlier confirmed by Live Nation, Ticketmaster’s parent company, involves unauthorized access and potential leak of sensitive customer information.

According to the threat actor responsible for the breach, the stolen data in this incident includes a vast trove of data belonging to 680 million Ticketmaster customers. Initially demanding $100,000 for the stolen data, the threat actors have since escalated their tactics by publicly releasing records on a popular dark web forum. 

The Fallout of Ticketmaster Data Breach

This move appears to be an attempt to pressure Ticketmaster into meeting their demands, underlining the severity of the breach and its potential repercussions.

Source: Dark Web

In its post, the threat actor claims that Ticketmaster is not responding to the request to buy data from the hacker collective. In response, the hackers assert that the organization does not care “for the privacy of 680 million customers, so give you the first 1 million users free.”

The compromised data includes a wide array of personal details: names, addresses, IP addresses, emails, dates of birth, credit card types, last four digits of credit cards, and expiration dates. This extensive breach of sensitive information raises serious concerns about the privacy and security of Ticketmaster’s user base.

The Ticketmaster data breach, which reportedly occurred on May 20, involved a database hosted on Snowflake, a third-party cloud storage provider utilized by Ticketmaster. Live Nation has acknowledged unauthorized activity within this cloud environment but has not provided specific details regarding the breach’s origins or the complete extent of data exfiltrated.

Live Nation Confirms the Ticketmaster Data Leak Incident

Live Nation confirmed the Ticketmaster data leak in a regulatory filing, stating the incident occurred on May 20. They reported that a cybercriminal had offered what appeared to be company user data for sale on the dark web. The affected personal information is believed to be related to customers.

“As of the date of this filing, the incident has not had, and we do not believe it is reasonably likely to have, a material impact on our overall business operations or on our financial condition or results of operations. We continue to evaluate the risks and our remediation efforts are ongoing”, reads the official filing. 

Ticketmaster and Live Nation are expected to collaborate closely with cybersecurity experts and regulatory authorities to investigate the incident thoroughly. They will likely focus on enhancing security measures to prevent future breaches and mitigate the impact on affected customers.

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